HIFraser was awarded the Integrated Logistic Support (ILS) contract for Royal Australian Navy (RAN) Hyperbarics.
For over 20 years, HIFraser has provided the Integrated Logistic Support (ILS) for Royal Australian Navy (RAN) Hyperbarics. This contract provided engineering and logistic support services to the Mine Warfare and Clearance Diving Systems Program Office (MCDSPO). This organisation is the Engineering Authority for all RAN Hyperbaric equipment. MCDSPO is responsible for the approval of all design and maintenance related issues including the provision of engineering, safety and technical support on such equipment.
The ILS contract was established to outsource technical and engineering skills to assist in providing the necessary support for the RAN’s hyperbaric equipment and its users.
During the process of completing the ILS contract we quickly identified the need to develop an ongoing technical support network (TSN) that our client could turn to. Our engineering consulting department established a technical support network that included access to original equipment manufacturers (OEM). As a result it continually improved the levels of service and response times in support of the Navy’s hyperbaric equipment and related issues.
The contract also allowed our engineering group to establish excellent communication networks between all groups involved with the RAN’s hyperbaric equipment (including users, suppliers, repairers and other logistic support contractors).
Although this contract was for the Royal Australian Navy, we brought to it a wealth of knowledge gained from around the world. Over time our engineering consulting department has built on relationships with a worldwide network of subject matter experts. This has allowed us access to current best practices, knowledge and technology. It also enables us to provide top-level services relating to the safe and effective use in all areas of hyperbarics.